Last updated: 30 June 2026
The plain-language version. Valy helps you scan a secondhand item and see what it's worth. This page explains what information we use, why, and the choices you have. We keep it simple on purpose:
Valy is operated by 992 LAB. Because we're based in the EU, we follow the GDPR. If you have any question about your data, just email us.
Valy / the app — the Valy mobile application. Account — the account you create to use Valy. Device — the phone or tablet you use Valy on. Personal data — information that relates to you as an identifiable person. You — the person using Valy.
When you sign up, we use your email address and a password. Sign-in is handled by Google Firebase Authentication, so your password is stored and checked by them and is never visible to us. Each account has a unique ID.
When you scan an item, the photo is sent to our service and to OpenAI to identify the item and estimate its value. It isn't stored — once your result is ready, the photo is discarded. We don't use your photos to train AI, and we don't share them with anyone beyond what's needed to produce your result.
To keep free scans fair and prevent abuse, we store a device identifier and a count of scans on our servers (Google Firebase). That's used only for limits and fraud prevention.
Your first name, country, goals, interests, purchase prices, portfolio, and recent scans live on your device, not on our servers.
If you subscribe to Valy Pro, Apple handles the payment and RevenueCat tracks whether your subscription is active. We only learn whether you're Pro — never your card or payment details.
We use Firebase Analytics to understand how the app is used and Crashlytics to catch and fix crashes. This is pseudonymous — it isn't tied to your name.
We use your information to create and secure your account, identify items and estimate values, write listings, look up comparable prices, keep free scans fair, run your subscription, and fix problems. Under GDPR, our legal grounds are: performing our agreement with you, our legitimate interest in running and improving Valy and preventing abuse, meeting legal obligations, and your consent where it applies.
We only share what's needed with the services that power the app:
Sign-in, database, analytics, crash reports.
Analyses the photo you scan to return an estimate.
Receives an anonymous text search for comparable prices. No photo or personal data.
Keeps track of your subscription status.
Processes payments through the App Store.
Open Valy, go to the Account tab, and choose Delete account. This removes your sign-in account and the account data we hold. It doesn't automatically cancel an active Apple subscription — you can manage that in your Apple ID settings.
Wherever you live (and especially under the EU/UK GDPR), you can ask to access, correct, delete, or export your data, object to or limit certain uses, withdraw consent, and complain to your local data protection authority. Just email support@992lab.com and we'll help.
Valy is an app, not a website, so it doesn't use advertising cookies or cross-app trackers. We use only the basics needed to sign you in and run the app.
Some of our providers (OpenAI, Google, RevenueCat, Apple) may process data outside the European Economic Area, including in the United States, under appropriate safeguards such as the EU Standard Contractual Clauses.
Valy isn't meant for children. You should be at least 16 (or the digital-consent age in your country) to use it. If you believe a child has given us personal data, email us and we'll remove it.
We use sensible technical and organisational measures, including encrypted (HTTPS) connections and server-side handling of secrets. No system is ever 100% secure, so we can't promise absolute security, but we take it seriously.
We may update this page as Valy evolves. We'll change the "Last updated" date and, for meaningful changes, let you know in the app.
Questions or requests about your privacy? Email support@992lab.com — we aim to reply within 30 days. You can also contact your local German data protection authority (see bfdi.bund.de) if you wish to raise a concern.