Help and contact for Valy — scan a secondhand item, see what it's worth.
How does Valy estimate value?
You photograph an item and Valy returns an estimated resale value and a Buy / Skip indication based on the photo and public market data. Estimates are approximations, not guarantees or appraisals — always double-check before you buy or sell.
How do I manage or cancel Valy Pro?
Valy Pro is an auto-renewing subscription billed through your Apple ID. Manage or cancel anytime in Settings → your name → Subscriptions on your iPhone. Cancel at least 24 hours before the period ends to avoid renewal. Refunds are handled by Apple.
How do I restore a purchase?
Open Valy and use Restore Purchases in the app, signed in with the same Apple ID you subscribed with.
How do I delete my account and data?
In the app, go to the Account tab and choose Delete account. This removes your sign-in account and the account data we hold. Deleting the app or account does not cancel an Apple subscription — manage that in your Apple ID settings.
Something isn't working.
Email support@992lab.com with your device model, iOS version, and a short description (a screenshot helps), and we'll get back to you.